These statements are provided for transparency and should be reviewed before using this website or placing an order through the platform.
1. Information We Collect
We may collect personal details such as full name, nationality, passport information, date of birth, contact details, travel dates, uploaded documents, and payment-related information required to support an order.
We may also collect technical data such as IP address, browser details, session information, and activity logs used for fraud prevention, analytics, and service improvement.
To measure whether search and informational content lead to completed applications, we may store the first landing-page path, broad acquisition channel, referring domain, and campaign tags supplied in the URL. We do not intentionally store the search query contained in an external search-engine referral URL.
2. How We Use Information
Personal data is used to review submissions, prepare application-related records, communicate with applicants, process support requests, and maintain order history.
We may also use data to improve website performance, detect abuse, comply with legal obligations, and maintain internal business records.
3. Data Sharing
Information may be shared only where necessary with payment providers, technical service providers, customer-support systems, and relevant authorities or authorized processing partners involved in the application workflow.
We do not sell applicant personal data to unrelated third parties for independent marketing purposes.
4. Data Retention
Unless a longer period is required by law or an active dispute, abandoned draft applications are deleted after 30 days, uploaded identity and travel documents are removed after 90 days, and remaining application personal data is anonymized after 365 days.
Limited transaction records may be retained after anonymization where needed for accounting, fraud prevention, chargebacks, or legal compliance. Applicants may contact us to request earlier deletion where applicable law permits it.
5. Data Security
We use reasonable technical and organizational safeguards to protect submitted information from unauthorized access, misuse, alteration, or disclosure.
No internet-based system can be guaranteed to be completely secure, so applicants should avoid sharing unnecessary sensitive data outside official website channels.
6. Cookies And Analytics
The website may use cookies or similar technologies to remember preferences, maintain sessions, measure usage, and improve navigation and performance.
By continuing to use the website, users consent to the reasonable use of such technologies for operational and analytical purposes.
7. Applicant Rights
Applicants may request correction of inaccurate personal information or contact us regarding questions about how their data is handled.
Where applicable by law, users may also request access, deletion, restriction, or objection to certain processing activities, subject to identity verification and legal exceptions.
8. Policy Changes
This policy may be updated from time to time to reflect legal, technical, or operational changes.
The latest published version on this website will apply to future use of the platform from the date of publication.